RETURNS We are very particular about the quality of our goods and strive to give you the best value possible for your money. We want you to be completely satisfied with your purchase. If you are not, we allow an approval period of 5 days from date of delivery for items purchased from our web site. Returned items must be unaltered, in original condition and postmarked within 5 days of date of delivery. Return shipping is at the customers expense. Sorry, we do not offer refunds on custom work, special orders or altered merchandise.